The Inn at Huxley is committed to protecting your personal information and complying with the General Data Protection Regulations (GDPR). This policy describes how we collect, use, store and disclose your personal information.
The Inn at Huxley comprises a partnership of D & D Lees.
This policy applies to any personal information provided by you through The Inn at Huxley website www.theinnathuxley.co.uk or through your interactions with us.
It is important that you read this privacy policy together with any other privacy policy The Inn at Huxley may provide on specific occasions from time to time when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information. This policy supplements any such other policies and is not intended to override them.
Why do we collect personal information about you?
The Inn at Huxley collects personal information about you to inform you about and provide you with, our services, to deal with any enquiries you may have about them and to improve and develop these and the site for the future.
What personal information do we collect?
The Inn at Huxley collects the following types of personal information about you:
Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, if you’re using the site on your mobile, you may choose to provide us with location data. The information we obtain from those services does depend on your settings for that service or their privacy policies. So you should always regularly check what those are.
With regard to each of your and your authorised users' visits to our site, we may automatically collect the following information:
We also collect Aggregated Data including statistical or demographic data, for example, we may aggregate your usage data to calculate the percentage of users using a specific Website feature. Aggregate data is not considered personal data, however, if we combine aggregate data with personal data we then treat it as personal data.
How do we receive personal information about you?
The Inn at Huxley receives this personal information about you when you contact us directly at The Inn at Huxley or via email or telephone or visit The Inn at Huxley website to request to purchase services, to make a general enquiry or to provide us with feedback or to request marketing information.
How do we use personal information about you?
We will only use your personal data when the law allows us to – where we need to perform a contract with you, where necessary for our legitimate interests where those are not overridden by your interests and rights, for legal compliance and where none of those applies, with your consent.
The Inn at Huxley uses personal information about you:
We use the information we collect about you:
You will receive electronic marketing from us only if you have requested this.
How will we contact you?
The Inn at Huxley and its third-party service providers (customer survey providers, payment partners) will contact you by post, telephone, email and/or text message depending on the reason for correspondence and only in accordance with this policy.
Who do we provide this personal information to?
The Inn at Huxley will provide your personal information to:
In the event that you make payment over the phone then we directly input the payment details into our encrypted payment system. These details may be held to secure bookings and to draw payment of any booking fees or cancellation fees in line with our cancellation policy but will not be fully visible to us or otherwise recorded.
Where we store your information
All personal information we have about you in-store or through the site is stored on secure servers operated by The Inn at Huxley or its third-party IT service providers. We have put or ensured that there are in place appropriate security measures and policies to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Where information has been passed to our third-party service providers it will be stored on their secure servers. These third-party service providers have access to your personal information needed to perform their functions, but may not use it for other purposes. The Inn at Huxley ensures that these third-party service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation.
Data transfers
Your personal information may be processed by The Inn at Huxley’s third-party service providers operating outside the EEA in accordance with this privacy policy. The Inn at Huxley will use appropriate safeguards to ensure that your personal data is treated securely and in accordance with the Data Protection legislation in connection to such transfers or processing of your personal data outside the EEA.
Data retention
Your personal information will be held in The Inn at Huxley’s customer relationship management systems for an indefinite period. The Inn at Huxley will carry out periodic data cleanses of this information to ensure that it is up-to-date and accurate and it is still reasonably necessary for us to retain it to fulfil the purposes we collected it for.
Your rights
You have the following rights in connection with your personal information processed by The Inn at Huxley.
You have a right at any time to withdraw consent to receiving marketing from The Inn at Huxley and/or to amend the delivery method we use. To manage your rights and delivery preferences please follow the instructions in our marketing communications, enquiry forms or write to us at The Inn at Huxley, Huxley Lane, Huxley, Cheshire, CH3 9BG or email us at info@theinnathuxley.com
Where you opt out of marketing, we may nonetheless retain your information in connection with previous transactions or correspondence for so long as is reasonably necessary for connection with the same.
You can also exercise any of these rights at any time by contacting us using the contact details provided below.
Please note when you seek to enforce any of your rights, we may need to request specific information from you to help us confirm your identity as a security measure. We may also contact you to ask you for further information in relation to your request to speed up our response.
If you are concerned or have questions about how The Inn at Huxley handles your personal data please contact us and we will do our best to assist you.
Please note that you have the right to lodge a complaint with the UK Information Commissioner’s Office (or any other appropriate supervisory authority), which may be accessed through the following link https://ico.org.uk/concerns/
Changes to our privacy policy
The Inn at Huxley reserves the right to revise this privacy policy or any part of it from time to time. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy should be addressed to The Inn at Huxley, info@theinnathuxley.com
Find us: Huxley Lane, Huxley, Chester CH3 9BG Call us: 01829 781 044 Email: info@theinnathuxley.com
Copyright © 2024 The Inn at Huxley - All Rights Reserved
Due to a power cut on this day, we will open at 5pm instead of 12 noon. Sorry for the inconvenience.
You can call us on 01829 781044 to book a table or book online here: